The client agrees to nestboxillustration&design’s definition of acceptable means of supplying data to the company. Text is to be supplied to NBD in electronic format as standard text (.txt), MS Word (.doc) on CD-ROM, or via e-mail.
Images which are supplied in an electronic format, are to be provided in a format as prescribed by NBD after the project is bespoken. Images must be of a quality suitable for use without any subsequent image processing, and NBD will not be held responsible for any image quality which the client later deems to be unacceptable.
NBD cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials. Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services.
DESIGN PROJECT DURATION
Any indication given by NBD of a design project’s duration is to be considered by the customer to be an estimation. NBD cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by NBD for the initial payment or by date confirmed in writing by NBD.
The customer agrees to allow nestboxillustration&design to place a small credit on printed material exhibition displays, advertisements and/or a link to NBD’s own website on the customer’s website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page.
The customer also agrees to allow NBD to place websites and other designs, along with a link to the client’s site on NBD’ own website for demonstration purposes and to use any designs in its own publicity.
DESIGN PROJECT COMPLETION
NBD considers the design project complete upon receipt of the customer’s Review and signed Approval form. Other services such as printing, display panel production, filmwork, website uploading, publishing etc., either contracted on the clients behalf constitute a separate project and can be treated as a separate charge.
WEBSITE DESIGN ONLY
Once web design is complete, NBD will provide the customer with the opportunity to review the resulting work. NBD will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features. Any minor changes can be notified to NBD by e-mail or fax and confirmed by post.
NBD will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.
NBD does not offer in-house hosting services. NBD can only suggest possible sub-contractors and does not guarantee continuous service and will accept no liability for loss of service, whatever the cause. NBD may request that clients change the type of hosting account used if that account is deemed by NBD to be unacceptable because of poor service, lack of bandwidth or in any other way insufficient to support the website. Fees due to the hosting organization are the responsibility of the client and NBD are not liable for their payment.